We want you to love every piece. If you don't, you have 30 days from delivery to request a return.
Eligibility
Items must be unused and in original condition and packaging.
How to start a return
Email homehearthwell@gmail.com with your order number and reason. We'll reply within 1–2 business days with the return address and instructions. Please don't send items back without contacting us first — returns sent to the original shipping address can't be processed.
Damaged or defective items
Send us a photo within 7 days of delivery and we'll ship a free replacement or issue a full refund — no need to return the item.
Return shipping
For change-of-mind returns, return shipping is paid by the customer. For damaged, defective or incorrect items, it's on us.
Refunds
Refunds are issued to your original payment method within 5–7 business days of approval. Original shipping charges are non-refundable.
Non-returnable
Gift cards and items marked final sale.